Hotel Administrator (Part Time)

About the job
Check-in into a world of opportunities

WELCOME TO A WORLD OF OPPORTUNITIES – No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

Hourly Rate of £11.00 – Part Time (16 Hours a week)
Free and healthy meals when on duty
Grow your Career your next position could be as a Front Office Supervisor
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Free Parking
Modern and inclusive Team Member’s areas

A Hotel Administrator is responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience while providing secretarial support, managing the mail, and carrying out filing.

What will I be doing?

As a Hotel Administrator, you are responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience. A Hotel Administrator will also be required to provide secretarial support, manage mail, and carry out all filing. Specifically, you will be responsible for performing the following tasks to the highest standards:

Carry out daily administrative activities of the Executive office while adhering to Hilton Standards, policies and procedures
Provide secretarial support to the Executive team
Ensure all communications, particularly relating to owners, guests and the Corporate office are handled promptly and professionally
Receive and distribute mail
Ensure outgoing mail is dispatched in a timely manner
Provide minutes to Executive Team Meetings and compile management reports in a timely and accurate manner if necessary
Maintain adequate supplies of office stationary
Identify and build internal and external relationships
Carry out all filing
Comply with all key security mandates
Report any maintenance issues or hazards
Maintain own work area in a clean, tidy and good manner
Report defective materials and equipment
Assist with special projects related to the Executive Office

What are we looking for?

A Hotel Administrator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Excellent verbal and written communication skills
Excellent administration and IT skills
Committed to delivering a high level of customer service, both internally and externally
Flexibility to respond to a range of different work situations
Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous administrative experience in a fast paced environment

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Find out more about all our brands and hotels – Hilton Brands | Global Hospitality Company

Work Locations

Hilton Croydon Hotel

Schedule

Part-time

Brand

Hilton Hotels & Resorts

Job

Guest Services, Operations, and Front Office