Assistant Food and Beverage Manager

About the job
What You’ll Be Doing

Are you passionate about food and drink and providing an outstanding customer experience? Do you thrive in a fast-paced role where 2 days are never the same?

Reporting directly to the Food and Beverage Manager, you will be responsible for the day to day running of our restaurant and bar as well as our meeting and events. You will ensure a high level of service is always provided across your department, leading by example and monitoring customer satisfaction.

Here is what you need to bring to the role:
A communicative nature and strong work ethic
Previous management/supervisory experience within the hospitality sector preferred but training can be given
A keen eye for detail, strict organisation and an appetite for victory
Previous experience in an FB role, Meetings Events, Banqueting or Conferences

More about the role:
Be fully competent in the use of all IT systems associated with your department
Ensure that yourself and your team are fully aware of all venue’s facilities and events
Take responsibility for Profit Protection manual actions relating each department
Ensure the department SOP is up to date and is monitored for 100% compliance
Proactively manage the work of the team, allocating special duties and responsibilities
Have overall responsibility for planning, organising and control of the day-to-day operation of the department
Handle guest queries and feedback, taking appropriate action to ensure full resolution
Develop and maintain a high level of guest care with the emphasis on guest interaction
Attend any meeting as requested by the management
Ensure effective communication between each department
React promptly to any issued identified for maintenance and add into Opera
Adhere to departmental SOP compliance
Maintain colleague discipline and grievance procedures in accordance with our policies
Take ownership for all Health and Safety as they arise
Be aware of all legislation that is relevant to your work and ensure that all legal requirements are met, including: licensing, Health and Safety at Work, COSHH, Environmental Health, Fire Precautions, Manual Handling, Wellbeing and Risk Assessments
Support the overall goals of the business
Ambassador to our venue and brand you will lead by example, give clear instructions, and maintain good guest relations to both internal and extremal customers
Play an active role in highlighting sales opportunities through interaction with our guests

What we’ll give:

Assistant Food and Beverage Manager
£25,000 per annum, 40 hours per week
Compass exclusive offers on PerksAtWork
Access to a wide range of programs to train and develop you
Pension contribution
Medicash healthcare
Free parking
Meals on duty
Discounted stays at The Venues Collection
Free gym on-site

Milton Hill House is a Hotel and conference centre set in a peaceful location on the outskirts of Oxford, yet within easy access to key road, rail and airport networks. Ideally suited for a relaxing stay or events, training courses and conferencing, our quiet, suburban location provides delegates with an environment conducive to learning.

With over 20 meeting rooms and 114 bedrooms, Restaurant & Bar, we also have fantastic onsite leisure club.

Milton Hill House offers a flexible and adaptable approach to our client’s business needs and can accommodate up to 150 delegates in our main event space. We are part of “The Venues Collection”, a grouping of eight easily accessible event spaces division of Compass Group UK & Ireland.

Who You Are
A communicative nature and strong work ethic
Experience of planning and delivering world class events
Previous management/supervisory experience within the hospitality sector
A keen eye for detail, strict organisation and an appetite for victory
Previous experience in an F&B role