Cluster Night Manager (m/w/d)

Website Odyssey Hotel Group

Europe’s most ambitious branded hotel operator creating amazing


About the job
WOULD YOU LIKE TO BE PART OF A FAST – GROWING ORGANISATION?
ABOUT ODYSSEY:
We are The Odyssey Hotel Group, Europe’s most ambitious hotel operator and the team behind many famous global hospitality names. We partner with Marriott, IHG, and Accor to develop exceptional properties across various brands, from Holiday Inn Express to Marriott’s Autograph collection. Powered by over 700 employees and supported by Activum SG as our major shareholder, our purpose is to create wonderful stories through a passion for unique and locally inspired hotel design and attention to every detail. We achieve this through a culture of enabling and empowering our teams to be masters of the art of hospitality.
ODYSSEY CULTURE:
You’ll be joining a fast-moving, ambitious and successful team that’s shaking up the industry we love. If you thrive on responsibility, share a passion for great service, and are a natural collaborator, we’ll be a good fit. We pride ourselves on with a collaborative mindset.
OUR STORY:
AC Hotel Würzburg
AC was founded in 1998 by Antonio Catalán. The portfolio currently comprises more than 200 hotels in Spain, Italy, France, Denmark, Portugal, Turkey and the USA.
In 2011, AC Hotels and Marriott formed a joint venture, combining the unique style and design of this urban-inspired upscale hotel group with the power of Marriott International’s portfolio and distribution channels.
AC Hotels by Marriott combines innovation and comfort with a style that stands for contemporary hospitality, the unique AC style.
MOXY Hotel Würzburg
MOXY Hotels is Marriott’s newest brand, opening its first hotel in Milan, Italy in 2014. Moxy is designed to capture the rapidly growing number of next-generation travelers. We combine stylish design, open-minded service, the latest technology and an affordable price. This is the new way of travelling!
THE POSITION:
For our AC & Moxy Hotel Würzburg, which was opened in November 2021 and October 2022 respectively, we are looking for a highly motivated
Cluster Night Manager (m/f/d) with a meaningful personality and hands-on mentality.
The AC Hotel Würzburg has 168 rooms with timeless interior design, 6 multifunctional conference rooms, restaurant/bar and terrace that invites you to linger and a well-equipped fitness center.
The MOXY Hotel Würzburg has 202 rooms, 2 boardrooms, fitness center and a well-stocked bar that ensures long nights.
YOUR KEY RESPONSIBILITIES:
As a Cluster Night Manager (f/m/d), you will be responsible for the creation of various reports and statistics in the night service in addition to the activities at check-in and check-outA large part of your responsibilities will also include the day-end closing activities and the preparatory work for our accounting departmentAccepting reservation requests (both by phone and from walk-in guests)Independently managing shifts at night, as well as leading your team on the night shiftYou will carry out regular security rounds to ensure that everything is calm and safeYou are the first point of contact for our guestsConducting staff appraisalsActing as a role model for our staff, as well as leading and motivating the team at nightImplementing and ensuring compliance with Marriott standards, as well as continuous professional training and development of staff and traineesEfficient, transparent and close cooperation with all departments of the hotelResponsibility and delegation of external room cleaningProcessing of all reservation requests, including all OTA and Wholesaler bookingsInventory managementComplaint managementOrganisational and planning skillsSense of responsibility and decision-making abilityAbility to work under pressure and flexibilitySocial and intercultural competenceWillingness, initiative and commitmentEntrepreneurial thinking and actingJoint responsibility for achieving economic goals
WHAT YOU’LL BRING:
You bring excellent hospitality qualities and are a representative of the hotelCompleted training in the hotel industry and several years of professional experience in a leading position at the front officeProven experience in team leadershipYou are fluent in German and English, both spoken and writtenStrong sense for the different needs of our complex and demanding guestsVery good knowledge of MS Office, Opera knowledge is an advantageA competent and engaging manner
WHY THIS ROLE AT ODYSSEY?
The advantage of joining via Odyssey means that you’ll be empowered to be your very best. Together we grow. You get the opportunity to grow to our other brands and headquarters.
A market-competitive salaryEmployee discount rates in more than 7000 hotels, for you and your familyYour personal development taken seriously. You have the option to grow within our diverse hotel brands and our headquarters. You’ll be regularly informed of vacancies and are free to apply internally!Room for your ideas and creativity – your vision is important to usWorking from a beautiful location, as all our hotels are well designedA big discount on your meals that you can enjoy during your shiftsWorking in a dynamic work environment where no day is the sameA culture where great colleagues become true friendsDiversity in the work and tasks and getting involved in projects
INTERESTED?
Please apply via this vacancy and our colleagues from the Talent team will contact you as soon as possible. The first screening will be done by our Talent Specialists, and the first interview will be with the hiring Manager. We look forward to receiving your application!

To apply for this job please visit odysseyhotelgroup.recruitee.com.