Website JPMorgan Chase & Co.
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About the job
Job Responsibilities
Provide outstanding services including reconfirm itinerary details 24-48 hours prior to travel, which may include but is not limited; hotel room confirmation and upgrade request, air seat preference and upgrades, Black Car Service confirmation, and flight status monitoring
Arrange all elements of business travel & VIP Travel from initial request to completion for clients
Prepare and distribute clients’ travel documents
Listen and guide the conversation to proactively solve problems in a timely manner with all types of customers in all circumstances
Interact with VIP administrators and/or clients to solicit travel preferences and initial profile information
Project positive attitude with high energy, diplomacy, and creativity in work strategies
Required Qualifications, Capabilities, And Skill
Proficient, native use of GDS; Sabre . This includes but is not limited to executing seat assignments and upgrades, creating and sending itineraries, ticketing, exchanges, refunds, queue sorting, MCOs, issuing Amtrak tickets, and Phase IV’s
Experience arranging domestic and international travel for C-Suite/VIP clients
Current, working knowledge of domestic and international airports and cities
Must be able to work in a high performance team environment delivering at the highest SLAs and KPIs
Familiarity with visa and passport requirements to provide effective advice
Preferred Qualifications, Capabilities, And Skills
Able to multi-task, have strong attention to detail, and resolve problems independently
Strong communication skills both in writing and public presentations
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
WA $20.39 – $37.68 / hour; CT $22.50 – $37.68 / hour; CO $20.39 – $35.57 / hour; NY $20.39 – $37.68 / hour; NV $20.39 – $32.97 / hour; CA $20.39 – $37.68 / hour; RI $22.50 – $35.57 / hour; NJ $20.39 – $37.68 / hour
Pay found in job post
Retrieved from the description.
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Base salary
$20.39/hr – $37.68/hr (from job description)
To apply for this job please visit jpmc.fa.oraclecloud.com.