Front Office Supervisor

Job Description For *Front Office Supervisor
As Front Office Supervisor you will oversee  daily operation of the Front Office team . Providing exceptional customer service and creating memorable experiences for our guests.

What you will be doing :

-Overseeing daily front desk operations

-Ensure all team members adhere to standard operating procedures

-Handle Guest requests, inquiries, and complaints promptly and react quickly

-Coach and counsel, the front desk team members to ensure a quality operation

-Create positive work environment for your team

Your experience and skills include:

• Service focused personality is essential and At least 3 years of experience in a hospitality front office role in the UAE.

• Excellent communication and customer service skills

• Familiarity with hotel management software and reservation systems