Chief Steward

About the job
We truly believe that our continued success is a result of our employee contributions. Positive attitudes, exceptional customer service skills and working as a team is really what makes The Rimrock the most desired hospitality experience in the Canadian Rockies. We pride ourselves on welcoming each new employee onto our team and helping them develop skills and knowledge to further their careers. It is our mandate to promote from within and facilitate both personal and professional growth and development.

Scope

The Chief Steward will oversee all aspects of the Stewarding Department and ensure a superior standard of cleanliness for all glassware, flatware, tableware and kitchen equipment in support of our Culinary and Food & Beverage teams.

Duties And Responsibilities
Balance operational, administrative, and Stewarding team member needs
Maintain inventory and record keeping for all dinnerware, flatware, glassware, and serviceware
Source and price new product and present proposals to Executive Chef and Director of F&B for new items or for large purchases
Review all banquet event orders to ensure proper set-up is in place
Manage labour and expense budgets and approve all monthly purchases
Keep an up-to-date proactive purchase template for each month’s budget break down
Manage supply requisitions, chemicals and china/glass to ensure costs and breakage are kept to a minimum
Prepare Purchase Orders and Stores Requisitions to be approved by GM and Controller
Ensure all breakages and chipped items are taken out of circulation and inventoried
Send and receive all items under warranty
Manage work schedule, vacation, and time off requests of all Stewarding team members
Routinely inspect all dishwashing equipment and kitchen areas to ensure that cleanliness and sanitary procedures are maintained and that all equipment is in proper working condition
Trouble-shoot problems with dishwashers and related kitchen equipment
Complete performance reviews and administer performance management of Stewarding team members in accordance with company policy, documenting all actions taken
Train Stewarding team members in the performance of their duties

Physical Demands
Significant standing and walking
Frequent sitting and using a computer
Frequent lifting and carrying items weighing up to 22 pounds / 10 kg
Occasional lifting and carrying items weighing up to 50 pounds / 23 kg
Significant reaching above and below shoulder height
Occasional bending, kneeling, reaching, twisting
Working in a hot, humid, noisy environment

Qualifications
Completion of Grade 12 or equivalent
Post-secondary education in business or hospitality/tourism is an asset
3+ years of experience in a managerial role in a Stewarding department
Solid administrative abilities and competent in Microsoft Word, Excel, and Outlook
Strong communication and interpersonal skills
Comfortable providing positive feedback and support to all team members
Able to contribute to creating a motivating work environment
Understands the importance of adhering to and enforcing organizational policies and procedures

Thank you for your interest in joining our team! We share in your excitement to live and work in the Canadian Rockies.

The Rimrock Resort Hotel is a Bow Valley Workplace Inclusion Charter signatory. We value the diversity of our employees and invite applications from all candidates. If you are contacted by a Recruiter, please let them know if there is any stage of the recruitment process that you will need support or accommodations for.

You can learn more about what to expect as a Rimrock employee here .

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