Ancillary BI Data Analyst (80-100%, all genders)

About the job
You have a passion for customers, numbers and aviation? You strive to break down complex things and dig deep into data? We offer an exciting opportunity in the field of Ancillary Services, Retail & Partner for the Lufthansa Group Hub Airlines.

Starting date: September 01, 2023 or upon agreement

You may apply in English or German.

Tasks

You provide information by connecting data sources and developing tableau dashboards. You identify deviations and opportunities as well as enabling steering capabilities.

BI & Analytics

Holistic and multidimensional business performance analysis
Develop new KPIs for Performance and success measurement
Develop new Tableau Dashboards
Ensure data quality

Reporting

Ensure steering & performance analysis of ancillary offers or touchpoints
Prepare comprehensive information and decision items based on data insights
Be responsible for performance monitoring of the “4Ps” (all flight related ancillary product types, price, promotions, placement/various touchpoints)

Product Development and innovation

Support ancillary products development and innovation process
Initiate measure to expand or improve sales of ancillaries and customer relevance along the entire customer journey at various customer touchpoints

Contact

Alexandra Wirth

Human Resources

Swiss International Air Lines AG

Phone

+41 44 564 22 66

E-mail address for inquiries

recruiting.services@swiss.com

Requirements

University degree in IT, data science, economics or comparable long-term practical experience
Experience in BI, reporting, and/ or other relevant aviation fields is a strong advantage
Strong analytical skills and precise working methods, preferably knowledge in statistics
Very good knowledge of Tableau, SQL, cloud based data integration, etc.
Very good knowledge of MS Office tools (esp. PPTX)
Capability to break down complex issues and display them in a clear way
Capability to run BI queries, produce data visualizations, reports and dashboards
Proactive & independent style of working
Team player and willingness to learn
Comfortable and competent in an international environment
Willingness to travel
Very good spoken and written English skills, German is an advantage

Company

About Swiss International Air Lines AG

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS …. where people matter.

www.swiss.com