Night Auditor



Website Odyssey Hotel Group

Europe’s most ambitious branded hotel operator

About the job
Job Description

WOULD YOU LIKE TO BE PART OF A FAST – GROWING ORGANISATION?

About Odyssey

We are The Odyssey Hotel Group, Europe’s most ambitious hotel operator and the team behind many famous global hospitality names. We partner with Marriott, IHG, and Accor to develop exceptional properties across various brands, from Holiday Express to Marriott’s Autograph collection. Powered by over 700 employees and supported by Activum SG as our major shareholder, our purpose is to create wonderful stories through a passion for unique and locally inspired hotel design and attention to every detail. We achieve this through a culture of enabling and empowering our teams to be masters of the art of hospitality.

ODYSSEY CULTURE

You’ll be joining a fast-moving, ambitious and successful team that’s shaking up the industry we love. If you thrive on responsibility, share a passion for great service, and are a natural collaborator, we’ll be a good fit. We pride ourselves on a with a collaborative mindset.

About Sapphire House Antwerp

Sapphire House Antwerp is a proud Autograph Collection hotel. With hand-selected inherent craftsmanship and a clear view of design and hospitality. Autograph Collection hotels offer rich, compelling moments that leave a lasting impression, ‘’exactly like Nothing else’’. Influenced by the Golden Age of Antwerp, Sapphire House Antwerp its unique 139 rooms and suites blend seamlessly authentic details, artwork and custom-made design to create an unforgettable experience of comfort and luxury.

Sapphire House Antwerp has two unique restaurants:

Green Michelin star restaurant WILDn, where our two star chef Bart de Pooter created a culinary temple that takes plant food to new heights. The menu is guided by the seasons with the best local ingredients, from farmer to plate.

Restaurant PLANTn, at PLANTn we are passionate about bringing vegetable dishes 24 hours a day. We offer breakfast, brunch, lunch and dinner. In this unique and relaxing bistro decor, star chef Bart de Pooter brings together the best seasonal ingredients of our farm and local producers. In addition, our kitchen team uses preservation techniques such as pickling and fermenting to make the most of our precious ingredients and minimize waste.

THE POSITION

as a Night Auditor your responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor is in charge of reconciling all accounts, processing invoices, and preparing paychecks. Ultimately, you will provide excellent customer service to guests while also maintaining the front desk and accounting operations.

Job Requirements

YOUR KEY RESPONSIBILITIES
Responsible for verifying that all revenue and expenses were claimed
Preparing reports for the next day’s work, including reconciling accounts at a high level of detail.
Assists customers in a branded, friendly, proactive, and efficient manner, with appropriate follow-up as needed.
Monitors lobby and work area determine customer flow.
Welcoming guests in a friendly manner and ascertains the purchasing needs of guests.

How You’ll Do It
By being a warm and helpful communicator and being guest-oriented
With the ability to put things in perspective when it comes to helping guests
Thinking out of the box to create unique experiences
With a love for structuring a bit of chaos
By being a great team player and being proactive

What You’ll Bring
Your English is top-notch, as you’ll be helping a lot of guests with different backgrounds
You are guest-oriented
You are quality oriented
You are a team player
You are stress resistant
Previous experience is a plus

WHY THIS ROLE AT ODYSSEY?

The advantage of joining via Odyssey means that you’ll be empowered to be your very best. Together we grow. You get the opportunity to grow to our other brands and headquarters.
Flexible working hours [optional: and a hybrid working environment] – you choose your schedule!
A market-competitive salary
Employee discount rates in more than 8000 hotels, for you and your family
Your personal development taken seriously. You have the option to grow within our diverse hotel brands and our headquarters. You’ll be regularly informed of vacancies and are free to apply internally!
Room for your ideas and creativity – your vision is important to us
Working from a beautiful location, as all our hotels are well designed
A big discount on your meals that you can enjoy during your shifts
Working in a dynamic work environment where no day is the same
A culture where great colleagues become true friends
Diversity in the work and tasks and getting involved in projects

INTERESTED?

Please apply via this vacancy and our colleagues from the Talent team will contact you as soon as possible. The first screening will be done by our Talent Specialists, and the first interview will be with the HR coordinator, Yarno Suykens. If this interview is positive, you’ll have a second interview with HR coordinator and the department manager. We look forward to receiving your application!

To apply for this job please visit odysseyhotelgroup.recruitee.com.