Branch Operations Team Member – Kenya

Job description
Must be a good planner, ability to think and make quick decisions under pressure, strong interpersonal and problem solving abilities.
Must have Point Of Sale skills, flexible, a team player, highly responsible & reliable.
Must be customer-oriented and have excellent customer care technique and application.
Ability to up sell and inform our guest on new menu product
Must be result oriented, self-driven, articulate and pro-active.
In-house training in baristaring and service
6 months working experience as a certified Java House Staff. Ability to work under pressure and long hours
Role overview
FUNCTION
Other

INDUSTRY
Food & Beverages

YEARS OF EXPERIENCE
1-2 years

LOCATION
Nairobi, Mombasa, Eldoret, Kericho, Nanyuki, Kisumu, Naivasha

MUST-HAVE SKILLS
KCSE certificate with a mean grade of D plain
Interest in the hospitality industry
Basic knowledge on food safety and HACCP plan
Ability to work with speed and under pressure
About Java House

Java House, commonly referred to as ‘Nairobi Java’, opened its first store in 1999 at Adam’s Arcade in Nairobi. With the aim of introducing gourmet coffee drinking culture in Kenya, the first outlet was a coffee shop and later the brand evolved to an American diner style restaurant to its present-day status as a 3 -day part coffee-led, casual dining concept.

Java House is now one of the leading coffee brands in Africa and has grown to have outlets in 14 cities across 3 countries in East Africa (Kenya, Uganda and Rwanda). It has also birthed two sister brands Planet Yoghurt, a healthy, tasty and fun frozen yoghurt store and 360 Degrees Pizza, a casual dining restaurant.

“Welcome to Java. A home away from home”