Website Hyatt Regency
Meet one of Hyatt's very first brands of hotels and resorts
About the job
$12-$13 STARTING WAGE – FULL TIME & PART TIME NEEDED!
Looking for Full-Time Front Desk Agent at Hyatt Regency Lexington
Job Overview
The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures and federal, state and local regulations.
What You Will Be Doing
Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.
Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.
Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc.
If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand standards.
Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.
Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
Requirements
Education and Experience:
High school education or related experience.
Benefits
Full-Time Benefits Available!
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurances (Long-Term and Short-Term)
Supplemental Life Insurances (Self, Spouse and Child)
Identity Theft Protection
AMAZING HOTELS DISCOUNTS!
AND MORE!
$12-$13 STARTING WAGE – FULL TIME & PART TIME NEEDED!
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
Benefits found in job post
Medical insurance
Dental insurance
Vision insurance
To apply for this job please visit www.hospitalityonline.com.