Communications Manager

About the job
Description

Job Description

Resorts World is seeking a Communications Manager to develop and execute communications strategies across all properties, ensuring consistent messaging and brand representation. The successful candidate will be responsible for collaborating with various teams, including HR, PR, Communications, Food & Beverage, and a variety of operating departments to create compelling content for both internal and external audiences. Additionally, the Manager of Communications will coordinate graphic design capabilities with internal Marketing teams to deploy engaging content across various mediums.

Essential Duties
Develop and execute cross-property communication strategies that align with company goals and values
Manage the organization’s internal communication channels, including newsletters, memos, and intranet, ensuring that employees are informed and engaged.
Work closely with cross-functional teams to ensure that all communication efforts are aligned with business objectives and priorities.
Coordinate graphic design capabilities and ensure consistent branding across all communication channels
Work with internal and external partners to deploy and track content across various mediums, including company websites & apps, digital TV networks, social media channels, partner websites, and other communication mediums
Monitor performance metrics and provide recommendations based on findings to enhance communication strategies
Manage special projects as assigned by supervisor
Perform copywriting, editing, and proofing of marketing materials, web content, social media posts, blogs, and communications where necessary

Position Specific Competencies/ Skills:
Strong knowledge of HR, PR, Communications, and business operations
Understanding of website optimization strategies to include SEO and SEM
Ability to prioritize tasks while maintaining a constant level of high quality
Excellent verbal and written communication skills
Strong interpersonal and customer service skills
Ability to work with/for multiple employees and meet deadlines
Proficient understanding of graphic design and digital content creation

Work/Educational Experience
Bachelor’s Degree in Marketing, Communications, or related field with 3+ years of experience.
Strong written and verbal communication skills.
Excellent project management skills, with the ability to manage multiple projects simultaneously.
Experience developing and implementing communication strategies.
Excellent problem-solving and decision-making skills.
Proficient understanding of graphic design and branding

Working Conditions:
Work is normally performed in an interior resort casino environment
Must be able to stand, walk, and move through all areas of the resort
Must be able to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations
Must be able to work a flexible schedule including nights, weekends, and holidays as needed
Must be able to read, write, speak and understand English

If you are a strategic thinker with a passion for communication, and are looking for an opportunity to make an impact, please apply for this exciting role.

Resorts World is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.