Sales Coordinator

About the job
Organization- Hyatt Place Fremont/Silicon Valley

Summary

The Sales Coordinator – for Hyatt Place & Hyatt House will assist the Director of Sales and/or Sales Manager(s) with administrative duties including but not limited to word processing, account management, presentation preparation and customer follow-up. This position will coordinate client needs and client events. The Sales Coordinator will coordinate communication with other departments as requested by the Director of Sales and/or Sales Manager(s). At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Responsibilities also include working with operations staff to ensure a high level of customer satisfaction.

This is a Part-Time Sales position with additional hours available as a Gallery Host to earn Full-Time status.

The salary for this position ranges between $19-$21 per hour.

Primary Job Responsibilities

Coordinating client needs and client events.
Maintaining files.
May assist in selling guestrooms.
May assist in selling meeting rooms and additional services to companies or groups as needed.
Room set up and servicing meeting needs if needed.
Conducting site inspections.
Soliciting new and repeat business.
Maintaining organization of office files and entries into Envision system on a daily basis.
Preparing Banquet Event Orders and preparation for weekly meeting.
Attending Weekly Revenue Meetings as needed.
Attending Operations shift meetings as needed.
Effectively and efficiently following up on proposals, contracts, appointments, and all assigned tasks.

Host Responsibilities

The Hotel Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience; to include the Hotel Host Stand, the Bakery Café, the Guest Kitchen, The Placery Bar, the e-room and the TV den, guest check in and out, shuttle services and the servicing of the meeting rooms. Previous guest service experience as well as the ability to communicate well with guests required.

Hyatt systems knowledge is critical and includes the following:

Envision
Opera
Reserve
PRiO
HyattConnect
SharePoint
Lanyon

Qualifications

A true desire to satisfy the needs of others in a fast paced environment.
Team player.
Refined verbal and written communication skills.
Proficient knowledge of computer applications.
Strong analytical, organizational and interpersonal skills.
Minimum of 1 year sales/administrative or coordinator experience required, preferably in a hotel capacity.
Previous experience in a hotel or restaurant customer service role preferred.
Strong organization and computer skills required.
Must be able to work independently and simultaneously manage multiple tasks.
Must be outgoing and a proven self-starter.
Weekends and holidays may be required as business needs warrant.

Education

College degree preferred.
Previous hospitality or related field preferred.

Computer Skills

PowerPoint, Excel and Word proficiency.

The responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Pay found in job post
Retrieved from the description.

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Base salary
$19/hr – $21/hr (from job description)