Front Office Host / Agent – Overnight

Website Hyatt Hotels Corporation

Where wonder never ceases

About the job
Organization- Thompson Denver

Summary

When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. Our hotels are located in timeless destinations, creating the kind of distinct experiences that can transform your day, your trip or even your life.

This is not your typical career opportunity. At Thompson Denver, a member of the Hyatt collection, we believe our team members can thrive in an empowered, supportive, creative and energetic environment.

We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity.

At Thompson, we believe our guests select our Hotel because of our caring and attentive colleagues who are focused on providing intuitive service and meaningful experiences tailored to each guest experience. We are a place where high expectations aren’t just met-they’re exceeded. It’s a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It’s a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

The Thompson Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation and Inclusion. Innovate, our colleagues are forward thinking and passionate about hospitality. Respect, our colleagues are inspired by team spirit and camaraderie. Service-Oriented, our colleagues are focused on providing authentic hospitality. Diversity and Inclusion, Diversity is an integral part of who we are and what we represent.

The Front Office Host – Overnight is responsible for the oversight of specific night audit duties as well as oversees the front office during the overnight shift. This position is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

The budgeted rate for this role is $19.25, plus a $1/hour overnight shift premium. Actual pay will be commensurate with experience.

Benefits: We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan or the Employee Stock Purchase Plan. Oh, and we don’t want to leave out our lifestyle benefits! Paid vacation, holidays and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, wellbeing & educational assistance and many more! Dont forget, colleagues are able to use accrued vacation time after 90 days of employment!

Thompson Denver team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Hyatt is an equal opportunity employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Qualifications

A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills
Ability to stand for long periods of time.

Pay found in job post
Retrieved from the description.

Is this accurate?Yes/No
Base salary
$19.25/hr (from job description)
Benefits found in job post
401(k)

To apply for this job please visit careers.hyatt.com.