Conference and Banqueting Assistant

About the job
Career opportunities with a side of good times!

WELCOME TO A WORLD OF OPPORTUNITIES – You are not “just a team member” here. It’s a supportive and engaging environment, with the perfect balance between fun and focus. Here you can achieve everything you put your mind into, our managers always have an open-door policy and really care about your development. Hilton also gives you access to countless trainings and resources to learn pretty much anything to help you in your career.

Hourly salary of £11.00 per hour

A WORLD OF REWARDS

Free and healthy meals when on duty
Grow your Career
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Free Parking
Modern and inclusive Team Member’s areas

 

A Conference and Banquet Assistant is responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience while contributing to meeting departmental targets.

What will I be doing?

As a Conference and Banquet Assistant, you are responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience. A Conference and Banquet Assistant will also be required to contribute to reaching departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

Welcome guests in a polite and friendly manner
Coordinate seating for customers
Up-sell with latest departmental incentives
Manage Conference and Banquet set-ups
Ensure guests are billed accurately
Follow cash handling procedures
Manage guest queries in a timely and efficient manner
Comply with company brand standards
Strive to achieve departmental targets as part of the team
Ensure cleanliness of work areas
Comply with hotel security, fire regulations and all health and safety legislation
Comply with local licensing laws
Assist other departments wherever necessary and maintain good working relationships
Be environmentally aware

 

What are we looking for?

A Conference and Banquet Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

 

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Food and Beverage and/or industry experience
Knowledge of Food Hygiene Regulations

 

Want to know more about this job?

Contact Francesco directly in our Recruitment Team on Francesco.Simonetti@hilton.com

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Find out more about all our brands and hotels – Hilton Brands | Global Hospitality Company

Work Locations

Hilton at the Ageas Bowl Southampton

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Advertised Salary

11.00

Job

Catering and Event Services