About the job
Personal Assistant for a General Manager
Conrad London St James is one of Hiltons three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.
Located in the heart of Westminster, as well as 256 beautifully appointed bedrooms our outlets within the hotel offer its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for. Supported by celebrity chef Sally Abe, they consist of:
The Blue Boar Pub, which is a contemporary take on a British pub
The Hedgerow, the hotel’s cocktail bar, which takes inspiration from the beauty of the traditional British countryside
The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques
The Orchard, for afternoon teas
What will I be doing?
Carry out daily administrative activities of the Executive office while adhering to Hilton Standards, policies and procedures
Provide secretarial support to the GM and Executive team
Ensure all communications, particularly relating to owners, guests and the Corporate office are handled promptly and professionally
Deal with guest correspondence
Support the administration of Team Culture throughout the hotel
Provide minutes to Executive Team Meetings and compile management reports in a timely and accurate manner if necessary
Maintain adequate supplies of office stationary
Identify and build internal and external relationships
Carry out all filing
Comply with all key security and Health and safety mandates
Maintain own work area in a clean, tidy and good manner
Report defective materials and equipment
Assist with special projects related to the Executive Office
What are we looking for?
Excellent verbal and written communication skills
Excellent administration and IT skills
Committed to delivering a high level of customer service, both internally and externally
Flexibility to respond to a range of different work situations
Ability to work under pressure
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous administrative experience in a fast-paced environment
Previous experience in the hospitality sector
What we offer:
A global travel program for team members
Participation in our team Hilton Marketplace initiative
Uniforms
Meals whilst on duty
To be part of a fabulous team
About Conrad St James
Conrad Hotels & Resorts combines contemporary design, sophisticated amenities, and personalised service to provide exceptional travel experiences all over the world. The hotel is renowned for its excellent service Conde Nast number 11 and Trip Advisor number 27 and is the Top 5% of hotels in London and the Top 10 % in the world.
Work Locations
Conrad London St. James Hotel
Schedule
Full-time
Brand
Conrad Hotels & Resorts
Job
Guest Services, Operations, and Front Office
To apply for this job please visit hilton.taleo.net.