Sales and Marketing Executive

JOB DESCRIPTION
About the Role:

Through the pre-opening phase, this will be your opportunity to inspire and build an amazing Hilton Garden Inn culture within the hotel, setting your team up for long-term success. Reporting to the Operations Manager, you will develop and execute strategic leadership of the hotel’s commercial function in line with company goals.

 

What will I be doing?

Event Coordination & Management:

·         Handle event management for all events and produce accurate and timely event orders with revenue forecasted correctly in all fields.

·         Build relationships with clients and develop an understanding of their needs and requirements and provide solutions to match in order for a successful event.

·         Ensure all deposits are received and paid in accordance to contract terms.

Commercial Focus & Revenue:

·         Be aware of the key revenue goals and targets of the department to focus all activities towards achieving these goals.

·         Maximise profitability using the event management system and events diary.

·         Effective diary management and selling strategies for additional requests.

Marketing Administration & Coordination:

·         Champion brand values and ensure the hotel adheres to brand and product standards and positioning, identity and guidelines in all communication (visual, print and electronic).

·         Contribute creative promotional ideas for outlets and catering sales.

Website Management:

·         Be responsible for marketing content on all brand and third-party websites including but not limited to online travel agents (OTA) and GDS (copy, images, promotions) to ensure effectiveness for the relevant target audience and source market.

·         Manage the brand website compliantly and ensure quality audits are regularly run and reported on.

Digital Marketing & Social Media:

·         Prepare a fortnightly plan for social media and execute on activities after approval from management.

·         Review and update offers and promotions for ease of use and maximum customer reach.

Tactical Promotion:

·         Ensure the hotel evaluates and participates in any regional, area and global promotions.

·         Align all tactical promotions with hotel positioning.

Sponsorships, Partnerships & Public Relations:

·         Develop partnerships and professional relationships within the local market and ensure you are a brand ambassador for the hotel.

·         Identify and recommend partnership opportunities that will fit the brand.

 

What are we looking for?

A Sales and Marketing  Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

•

·         Degree level qualification preferred in business, commerce, sales and marketing, communications or another related field,

·         Substantial and successful track record in hotel commercial or sales and marketing operations required,

·         Proven track record of success in achieving revenue and commercial objectives.

• Good communication and interpersonal skills.

• Able to work under pressure and deal with stressful situations during busy periods.

• Good team player.

• Have hotel sales experience and hotel database.

 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!