Assistant Food and Beverage Manager

About the job
Salary of £31,000/year plus service charge

The DoubleTree Docklands is located in a 17th-century building once housed London’s last dry shipbuilding dock. With this unique mixture of old heritage and modern service, this 378 room hotel offers an exceptional family-like experience for its guests and employees. With the Jubilee and Overground-connected bus route C10 in the front, and a free ferry service to Canary Wharf, the property can be reached easily from both the north and south half of London.

With its various set of outlets and diversified range of guests, the DT Docklands offers an excellent opportunity for every team member from entry to a higher level to start or build an outstanding career in the field of hospitality.

A WORLD OF REWARDS

Free and healthy meals when on duty
Grow your Career
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Modern and inclusive Team Member’s areas

What will I be doing?

As an Assistant Food and Beverage Manager, you will be responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. An Assistant Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

Oversee operations of Food and Beverage outlets
Maintain exceptional levels of customer service
Recruit, manage, train, and develop the team
Assist with annual and mid-year appraisals with team members under your responsibility
Manage guest queries in a timely and efficient manner
Work within budgeted guidelines
Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures
Develop menus with other members of Food and Beverage team
Accountable for monthly stock takes
Incentivise team members to maximize sales and revenue
Deputise for the Food and Beverage manager in their absence
Comply with hotel security, fire regulations and all health and safety legislation
Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

An Assistant Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous Food and Beverage Management or Supervisory experience
Knowledge of Financial Systems
Flexibility to respond to a range of work situations
Committed to delivering high levels of customer service
Positive attitude
Good communication skills
Flexibility to respond to a range of different work situations
Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Willingness to develop team members and self
Degree in Relevant Area

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

Maybe it’s all the little things we do to show we care. From thoughtful touches and friendly service to our warm chocolate chip cookie welcome, we are here to make your stay as comfortable as possible right from the start.

Find out more about all our brands and hotels – Hilton Brands | Global Hospitality Company

Work Locations

DoubleTree Docklands

Schedule

Full-time

Brand

Doubletree by Hilton

Advertised Salary

31,000

Job

Food and Beverage