Guest Relations, Zelo Restaurant – Four Seasons Milan

Website Four Seasons Hotels and Resorts

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About the job
About Four Seasons Hotels And Resorts

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone, we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”

About Four Seasons Hotel Milano

Welcome to Four Seasons Hotel Milano, a legendary sanctuary within Milan’s Quadrilatero della Moda – the luxury fashion district.

Opened in 1993, the Hotel was the company’s second property in Europe. A 15th-century convent turned sophisticated garden retreat, the Hotel’s meticulous restoration subtly incorporates historic references into its timeless style. Fragments of frescoes, a beautiful emblem of the building’s sanctified past, create a meditative backdrop for relaxed elegant interiors with classic architectural flourishes.

The Role Of Host/ Hostess

We currently have an opportunity for a talented Host/Hostess to join Zelo Restaurant at our iconic hotel, Four Seasons Milano in Italy!

Reporting into the Restaurant Manager, you will be responsible for ensuring exceptional service and attention to our guests.

Responsibilities will include greeting and seating guests, coordinating guest reservations and responding to inquiries, reviewing the guest reservations and making recommendations as to the set-up of the room, maintaining a station chart and cover count for the restaurant while recognizing capacities of our servers, anticipating the needs of our guests and ascertaining satisfaction, ensuring you develop a complete knowledge of all menu items and daily specials and being highly visible in the operation.

This position is for maternity leave.

Our Ideal Host/Hostess Candidate Will Have

Host/Hostess experience in luxury hotels and/or stand-alone bar, restaurants or restaurant groups, preferably have experience in fine dining restaurants in the same position and international experience would be an asset.

You should have attention to detail, strong interpersonal and relationship building skills, the ability to multi-task with excellent organizational skills, be a team player and bring your personal touch and energy to our guest experiences. We are looking for a special individual whom shares our passion for excellence and whom delights in the magic of curating special experiences and memories for our guests.

The candidate must have a flexible schedule with the ability to work all shifts, weekends and holidays.

You must possess the legal right to work in Italy and have fluency in English and Italian.

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of;the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”

Benefits found in job post
Paid maternity leave

To apply for this job please visit fourseasons.wd3.myworkdayjobs.com.