Cytric Senior Agile Coach

Cytric Senior Agile Coach

We are Cytric Solutions a fast-growing unit within Amadeus, the biggest tech giant of the travel industry, dedicated to helping corporations in their digital transformation processes for business travel and expense.​

We’re made up of more than 700 people worldwide, who work together to provide a smooth, end-to-end digital experience to the employees and improve the efficiency of the corporations they work for.​

We have a mission, we’re empowered, agile, innovative – and ready to challenge the incumbents!​

In Cytric Solutions, we combine a scale-up culture with an insatiable hunger to disrupt the travel and expense ecosystem. ​

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So, are you ready to help the world’s leading companies drive their digital transformation, and take them to the next level? ​

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You can benefit from being part of a global international IT company while working for a strategic scale-up.​

You can power business acceleration and innovation for top companies and work with big tech giants like Microsoft.​

We have attractive benefits packages, countless opportunities to learn and grow your career, hybrid and flexible work set up.​

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In Amadeus Cytric Solutions, we care for our people just as much as we care for our customers.​

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Together we can build the smartest, most connected, sustainable and collaborative travel and expense ecosystem in the world, to transform the corporate traveler experience into a seamless, complete and enjoyable activity.

For our location in Sofia we are looking for а Senior Agile Coach.

In this role, you will:

• Adopt and implement SAFe across the end-to-end Amadeus Cytric Solutions Business Domain as per the SAFe implementation roadmap
• Work using existing procedures or guidelines and provide inputs to support/influence area decisions. Make recommendations on new solutions and propose improvements by analyzing different sources of information
• Work with a moderate level of guidance and direction from manager

Specific accountabilities:

• Deliver Lean-Agile coaching and training to relevant population
• Adopt and implement Lean-Agile practices across multiple business units
• Coach teams, ARTs and Individuals when needed, with a specific attention for Scrum Masters, Product Owners, RTEs, SAs & PMs
• Mentor the SM and RTEs on becoming a better facilitator and on focusing teams on completing tasks;
• Support and increase organizational agile maturity through transversal initiatives across geographies
• Facilitate learning through ad-hoc workshops, training sessions, innovative technics to maximize output
• Partner and run agility assessments and support the teams to implement the recommendations
• Mentor and guide multiple teams on a day-to-day basis
• Lead teams through first sprint planning, sprint execution & sprint review cycle(s) and guides, assist and mentor them in becoming self-sufficient in coordination with the Agile Facilitator if any
• Encourage and promote good engineering and quality practices
• Deliver SAFe and Agile trainings to Individuals, Agile teams and Agile Release Trains (ARTs)
• Support, advise and assist team members in the application of project management and Agile methods, tools, techniques, standards and processes
• Nice to have: Experience in using Jira & Confluence as an Agile Lifecycle Management tool, or similar tools
• Passionate about emerging trends in Agile and scaling frameworks

About the ideal candidate

• 3+ years of Agile roles experience; delivering on large scale and cross-functional organizations is a plus
• 5+ years of experience in technology (B2B SaaS preference) and/or travel

Specific knowledge:

• Animation and Facilitation: must be able to animate and facilitate discussion and alternatives or different approaches
• Encourage the flow of information and creativity between individuals and through the tribe
• Strategic Communication: ability to communicate on a long term strategic goal of an organization and/or to a dedicated global network assets to coordinate actions and activities of operationally significant sub-units
• Attitude of empowerment: must be able to encourage teams to self-organize
• Knowledgeable on current structure : must be aware to coordinate and anticipate potential issues as they arise, coordinating their solving with the teams[s] (even outside the Tribe) and elevate them to management if needed
• Priority Setting: ability to set the right priority to tasks, based on different criteria (Customer priority, Amadeus priority, feasibility, sizing & phasing)
• Influencer: able to persuade others to move toward his/her way of thinking, understanding and anticipating potential
• Consultancy Skills: ability to analyze client’s business or technology needs and recommends products, services or other solutions that can address those needs and barriers to doing so. Gains commitment of others, adopting a suitable approach and style for the target audience
• Decision Making: assesses and analyses situations accurately, grasping complexities and identifying key issues. Applies sound judgment in a timely manner, recognizing the consequences of actions
• Conflict Management: demonstrates capacities to handle conflicts within the tribe
• Knowledge Sharing: ability to exchange knowledge, information, skills, among people, being able to adapt to different audiences

Other:

• Excellent written and verbal communication, and relationship building capabilities
• Excellent organizational skills and an affinity for detail
• Proactive, with an ability to take ownership over data projects and move them forward independently
• Strong interpersonal skills and the ability to work collaboratively, develop strong partnerships with all levels of employees
• Ability to convey complex technical information to both technical and non-technical audiences — willing and able to be hands-on when needed
• Always seeking continuous improvement and innovation

What can we offer you?

• Working for a company that has been voted as a Top Employer of Europe
• A competitive salary and extensive range of benefits including life and health insurance
• Multisport card
• Public transport card / subsidy for a parking lot in the office
• 25+ days paid time off (increasing for up to 30, depending on your stay with us)
• A well-balanced mix between work from home and collaborative work from the office
• Career and development opportunities through R&D career paths
• Learning opportunities
• Foster innovation
• Impact millions of travelers from all around the globe
• A chance to form the core of the team at Sofia

Application Process

• The application process will take a few minutes to complete. You’ll need to create your candidate profile in our system and upload your resume.
• If your profile matches what we’re looking for, one of our recruiters will contact you and organize a short phone interview.

Are you the One we’re looking for?  Join us to Power better journeys through travel technology!

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.