Front Desk Agent

Job Description For Front Desk Agent
Job Description For Front Desk Agent / Guest Service Agent
What you will be doing:

Greet, check-in, check-out, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Your experience and skills include

Service focused personality is essential; experience is an asset
Prior experience working with Opera or a related system
Fluency in English; additional languages are a plus
Ability to work cohesively with fellow colleagues as part of a team
Must be available in UAE
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