ACCOR
Company Description
“Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”
Job Description
Manage daily operation of the Rooms Division
Lead, guide and direct the efforts of the team
Solve operational problems and ensure continuity in the service during your shift
Provide support to Cluster Rooms Division Director in the daily operational duties.
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Consistently offer professional, friendly and engaging service
Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with friendly and engaging service
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices
Qualifications
Your experience and skills include:
Relevant diploma / degree in Hotel Management.
Minimum 1-2 years’ experience in similar capacity or at least 3- 5 years of relevant industry experience.
Service focused personality is essential
Previous experience in a similar leadership role is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities and the ability to lead by example
Self- driven individual with a proactive and positive approach to change.
Excellent problem solving & decision making skills
Additional Information
What is in it for you:
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
To apply for this job please visit careers.accor.com.