Housekeeping Apprentice

About the job
As a Housekeeping Apprentice with Hilton you will be working towards a Hospitality Team Member- Housekeeping Level 2 Apprenticeship standard over the course of 15 months. No prior experience needed – just a passion for hospitality

Benefits And Pay

£12 per hour, plus service
Travel and food discounts: 30 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets)
Free meals on duty
Holiday: 28 days including bank holidays (increasing yearly)
Pension scheme
High street discounts: with Perks at Work
Grow your career and Personal Development: programmes designed to support your career
24/7 access to Employee Assistant Programme (EAP) & Wellbeing Hub
Dedicated 1-2-1 support throughout your apprenticeship
Functional Maths and English skills offered alongside the programme

What will I be doing?

A Housekeeping apprentice will be required to undertake all reasonable duties as assigned by your head of department.

Specifically, you will be responsible for performing the following tasks to the highest standards:Working within the Housekeeping department;
Contribute to an overall cleanliness and image of the hotel
Manage guest requests in a timely and efficient manner
Change and replenish bed linen, towels and guest amenities
Maintain high levels of guest service
Comply with hotel security, fire regulations and all Health and Safety and COSHH regulations
Complete all aspects of the apprenticeship programme
Work a variety of shifts including early mornings, evenings and weekends

What are the desired skills?

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude
Good communication skills
Committed to delivering a high level of customer service
Ability to work on your own or in teams
The ability to deal with enquiries in a professional and polite manner

What are the desired personal qualities?

A passion for hospitality and guest service
Willingness to learn
The ability to stay calm under pressure
Excellent grooming standards
Ability to work in a fast-paced environment

Work Locations

Hilton London Canary Wharf Hotel

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Housekeeping and Laundry