F&B Supervisor

About the job
Job Description

WOULD YOU LIKE TO BE PART OF A FAST – GROWING ORGANISATON?

JOIN US AS F&B SUPERVISOR AT THE SLAAK ROTTERDAM.

About Odyssey

We are The Odyssey Hotel Group, Europe’s most ambitious hotel operator and the team behind many famous global hospitality names. We partner with Marriott, IHG, and Accor to develop exceptional properties across various brands, from Holiday Express to Marriott’s Autograph collection. Powered by over 700 employees and supported by Activum MQ SG as our major shareholder, our purpose is to create wonderful stories through a passion for unique and locally inspired hotel design and attention to every detail. We achieve this through a culture of enabling and empowering our teams to be masters of the art of hospitality. At Odyssey our story is your story.

ODYSSEY CULTURE

You’ll be joining a fast-moving, ambitious and successful team that’s shaking up the industry we love. If you thrive on responsibility, share a passion for great service, and are a natural collaborator, we’ll be a good fit. We pride ourselves with a collaborative mindset.

About The Slaak Rotterdam

The Slaak is a Tribute Portfolio Hotel of Marriott International. Much history has been made at The Slaak, as it is located in a former publishing house. But the story doesn’t end here.

We are known by our colleagues and guests for our excellent and sincere service, the enthusiastic, creative team, and beautiful, spacious design rooms. That’s because, as a small team, we continuously focus on the guest; nothing is too crazy for us to make every stay a ‘WOW stay’! By building a personal connection with our guests, we get to know them well.

At The Slaak, we are working on a new concept by creating a social hub where the restaurant and bar are combined. In this setup, it’s all about connecting people and focusing on fine dishes rather than fine dining. Therefore, we’re looking for a F&B Attendant who’s continuing our story.

THE POSITION

As the F&B Supervisor, you will be responsible for overseeing the daily operations of our food and beverage outlets, ensuring that our guests receive exceptional service and quality dining experiences.
Manage and train a team of F&B staff.
Ensure compliance with health and safety regulations.
Monitor inventory and order supplies as needed.
Collaborate with the Executive Chef to develop menus and specials.
Handle guest complaints and resolve issues in a timely manner.

Job Requirements

YOUR KEY RESPONSIBILITIES
Supervising and training F&B staff to ensure high-quality service and customer satisfaction.
Managing inventory and ordering supplies to maintain adequate stock levels.
Creating and implementing menus that meet the needs of our guests.
Ensuring compliance with health and safety regulations.
Handling customer complaints and resolving issues in a timely and professional manner.
Collaborating with other departments to ensure seamless operations and guest experiences.

How You’ll Do It
Working in a dynamic work environment where now day is the same.
Being a warm and helpful communicator and being guest-oriented.
With an energetic and representative attitude.
Thinking out of the box to create unique experiences.
With a love for structuring a bit of chaos.
Being a wonderful team player at team player and being proactive.

What You’ll Bring
Affinity with hotels and hospitality, preferably some earlier work experience in the hospitality industry.
You master the English language, and preferably will understand Dutch.
You love the Marriott brand and live and breathe the values: we put people first, pursue excellence, embrace change, act with integrity and serve our world.
Minimum of 2 years of experience in a supervisory role in the food and beverage industry.
Excellent communication and interpersonal skills.
Strong leadership and team management skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Knowledge of food safety and sanitation regulations.
Flexibility to work weekends, holidays, and evenings as needed.

WHY THIS ROLE AT ODYSSEY?

The advantage of joining via Odyssey means that you’ll be empowered to be your very best. Together we grow. You get the opportunity to grow to our other brands and headquarters.
25 holidays.
Your pension is taken care of;
Employee discount rates in more than 8000 hotels, for you and your family.
Free access to the hotel gym Studio34.
Your personal development taken seriously. You have the option to grow within our diverse hotel brands and our headquarters. You’ll be regularly informed of vacancies and are free to apply internally!
Room for your ideas and creativity – your vision is important to us.
Working from a beautiful location, as all our hotels are well designed.
A culture where great colleagues become true friends.
Diversity in the work and tasks and getting involved in projects.

INTERESTED?

Please apply via this vacancy and our colleagues from the Talent team will contact you as soon as possible.

We look forward to receiving your application!