Style Supervisor

Authentically You

Explore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

W Sydney, opening in Darling Harbour in October 2023, is now casting for Style (Housekeeping) Supervisors to lead our hotel rooms operations team. Reporting to the Director of Style this integral role provides a high level of service to guests experience and presents an amazing opportunity to play a key role in the pre-opening efforts of the world’s largest W Hotel, with 585 rooms, suites and studios.

If you are passionate and charismatic, have outstanding communication skills, zealous about creating a memorable and welcoming atmosphere for customers, strive to provide cleanliness and a personalised, attentive service that exceeds guests expectations then this exciting role is for you.

Overall, the Style Supervisor should be able to balance the needs of their team, their guests, and the business itself, while maintaining a focus on excellence and continuous improvement. This requires strong organizational, communication, and leadership skills, as well as a deep understanding of the guest journey.

LIFE WITH THE WORKS

We believe in the power of people. They are both our foundation and our inspiration. As we look forward to the future, we are committed to investing in our talent through holistic well-being, personal growth and career opportunities. This isn’t work with a side of life. This is – Life. With the Works.

BENEFITS

Milestone Recognition
Sabbatical Leave
Leave Portability
Love Learning
Enhanced Super
Career Growth
Bonvoy Eligibility
Overall Wellbeing
Flexible Working
Birthday Leave
JOB SUMMARY

Responsible for managing and supervising all operational areas of the Style Department. Drives W’s Whatever Whenever culture, understands the Bonvoy loyalty program, VIP guests, groups in house, training and development of talent and supports operations that include 139 fully equipped Studio Apartments as well as W Suites and Accommodation rooms. Experience with Opera PMS is desirable. As an integral part of the Rooms management team, directs and works with all areas of the Hotel’s Talent and department heads. Strives to continually improve guest and talent satisfaction and maximize the guest satisfaction of the department. Will work a rotating weekly roster and supports the style office coordinators, wardrobe attendants, mix bar (mini bar) attendants, public areas and style runners.