Meeting and Event Operations Supervisor

About the job
A Meeting and Event Operations Supervisor is responsible for supervising meetings and events operations to deliver an excellent Guest and Member experience while assisting with meeting department targets.

What will I be doing?

A Meeting and Event Operations Supervisor, reporting to the Manager, will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

Supervise Meeting and Event operations
Communicate well and delegate tasks to the team in line with daily function sheets
Able to work in all areas of Meetings and Events including Bar, Restaurant, and Room Service
Welcome guests in a polite and friendly manner
Follow cash handling procedures
Manage guest queries in a timely and efficient manner
Ensure cleanliness of work areas
Plan, organise and control the daily operations
Ensure compliance of brand standards
Try to strive with achieving targets set
Assist the Manager with training and developing the team
Assist with annual and mid-year appraisals with team members under your responsibility
Comply with hotel security, fire regulations and all health and safety legislation
Comply with local licensing laws, HACCP and allergen
Comply with Environmental, Social and Governance (ESG) hotel targets
Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Meeting and Event Operations Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous Meeting and Event experience
Committed to delivering high levels of customer service
Positive attitude and hands-on mentality
Good communication skills
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in the hotel industry and supervisory position
Willingness to develop team members and self
Fluent in Dutch and English language, French is an asset

What will it be like to work for Hilton?

You will become a member of the “GO Hilton” program with highly discounted rates (staff rates) in all Hilton Hotels Worldwide.

You will have the opportunity for further personal development.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Antwerp Hotel

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Catering and Event Services