Housekeeping Supervisor

Job details
Description
JOB SUMMARY

The Housekeeping supervisor, under the direction of the Housekeeping Manager is responsible for the day-to-day operations of the housekeeping department, leading and training team members, all while delivering the highest level of guest service and ensuring that the high standards of cleanliness is maintained

WHAT WE OFFER

A percentage of the group insurance is paid by the employer for full time employees
Promotional rate to discover Germain Hôtels properties through Canada
Opportunities to develop your career within a growing company across Canada
Access to the hotel gym
Employee referral program
Employee Assistance Program for team member and their family
YOUR ROLE

Coordinates work activities of room attendants and housemen.
Prepares work assignments based on priority.
Inspect work to ensure all standards are met.
Updates of rooms that are ready for occupancy.
Work hand in hand with the front desk team to help determine the priorities.
Work along side the maintenance team to ensure the rooms are in pristine condition.
Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
Performs cleaning duties in cases of emergency
Organizes dry cleaning and pressing maintenance operation.
Issues supplies and equipment to workers.
Performs stock inventory to ensure adequate supplies.
Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
Conducts orientation training for room attendants and housemen to explain policies, work procedures, high standards and to demonstrate use and maintenance of equipment.
Complies with the Alt Hotel policies, procedures and code of ethics.
Performs any and all other tasks assigned by management.
YOUR PROFILE

Degree or Diploma in Hospitality Management or equivalent experience
Proven ability to supervise, lead and motivate a team
Good communication skills both oral and written
Able to work under pressure and stand for a long period of time
Problem solving skills, as well as the ability to work quickly and multi-task
Good computer knowledge specifically with Word, Excel, Outlook and Opera an asset