Assistant Night Manager

About the job
Job Number 23114426

Job Category Rooms & Guest Services Operations

Location Four Points by Sheraton Auckland, 396 Queen Street, Auckland, New Zealand, New Zealand VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

WE ARE HERE TO STAY

Join the #1 leader in hospitality worldwide and be inspired by what tomorrow brings. With over 8000 hotels worldwide in 130 countries and 30 different brands, where will your journey take you?

LIVE FULLY

What does living fully mean to you? Whether you are seeking to grow with new opportunities, work beside teammates that feel like family, or make a difference in the world, Marriott helps you live life to its fullest, no matter how you define it.

Located in the heart of Auckland CBD, Four Points by Sheraton Auckland is preparing to reopen its doors and welcome guests after two years of working with the New Zealand government. We are thrilled to be able to relaunch the hotel’s services and want YOU to be a part of this exciting journey!

About The Role

We are looking for an Assistant Night Manager to join our leadership team within the Front Office department.

You will:
Welcome and acknowledge guests and their requests / service needs
Be responsible for all over-night operations and provide Relief Night Manager presence
Perform Daily Transaction Audit and End of Day to generate Management Report
Maintain an excellent level of customer service
Assist management in training, motivating and coaching the Front Office Associates
Support the Front Office Manager in creating and establishing SOPs
Work and lead shifts at the Front Desk on a rostered basis
Provide a safe work environment and comply with the Health & Safety policies and procedures

About You
Previous hospitality experience as a Night Auditor or in a Guest Service Supervisor role
Positive attitude and the flexibility to confidently respond to a range of different work situations
Ability to work well in a team and independently
Flexibility to work all shifts including weekends
Physical fitness
Opera experience is preferred
LCQ and current GM Certificate would be advantageous
Full NZ driving license essential

We can offer you
Competitive salary
‘Life With the Works’ – our FlexiFutures program designed for a more fulfilling and flexible workplace
Discounted accommodation for all Marriott properties throughout the world
Discounts on food & beverage in all outlets of the hotel
Unlimited career and development opportunities

At Marriott, we’re exploring the world we live in and all its possibilities. Where will your journey with Marriott take you?

APPLY NOW! We can’t wait to hear from you!

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.