ACCOR
YOUR EXPERIENCE AND SKILLS INCLUDE:
1-2 years’ experience with similar responsibility
Strong communication skills.
Self-driven individual, with a proactive and positive approach to change
Ability to accept responsibility and organize the work.
Diploma or Degree in Hotel Management
WHAT YOU WILL BE DOING:
Responsible for daily administration, meeting and greeting visitors, dealing with guests’ queries and complaints, and booking rooms.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure quality and appropriateness of customer service provided.
Ensure all guests receive a swift, smooth, professional and friendly check in and check out.
Display a proactive approach in initiating and implementing initiatives to provide an improved service in all
WHAT IS IN IT FOR YOU:
Heartist Card Benefits / offerings and discounted rates in AccorHotels worldwide.
Learning programs through our Academies’ and the opportunity to earn qualifications while you work.
Opportunity to develop your talent and grow within the property and across the world.
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21.
To apply for this job please visit careers.accor.com.