Head of Hospitality

About the job
Job Introduction

£30,000pa – £35,000pa + great bonus & benefits

Preston North End PR1

Permanent

Work Pattern – 40 hrs pw 5/7 to include weekends and all match days

What We Offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

Flexible and dynamic work environment
Competitive compensation
Access to ongoing training and development programs
Countless opportunities to grow within the company
Full training

 

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

Job Introduction

Sodexo Live! have a fantastic brand-new opportunity for a Head of Hospitality to join our first-class team at Preston North End Football Club!

Sodexo support with the hospitality at Preston North End on both on Match Days and for Events, this is an exciting time to join us!

In this fantastic role you will be responsible for managing site specific conference & banqueting and hospitality services.

You will have had experience in a similar role previously including leading a conferencing and events operations team and delivering high quality hospitality operations. This role would suit someone with a proven high level hospitality background.

At Sodexo Live! we bring people together; we create exceptional moments and lasting memories. We are a unique community of people mobilized to create live experiences that are unforgettable.

When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation – we can’t wait for you to join us! This is a fantastic permanent position with opportunities for further career progression within a global organisation.

Main Responsibilities

What you’ll do

Maximise the profitability of the contract within area of responsibility and deliver the required results
Manage site specific conference & banqueting and hospitality services including teams in accordance with the contract and SLAs in place.
Ensure business deadlines and targets are met in a timely manner and/ or as directed by the CSD
Manage the services and teams to the agreed standards
Lead the team by example and take responsibility when needed, act with initiative, demonstrate energy and enthusiasm.
Take accountability and responsibility for delivering required results
Maintain personal resilience in all situations
Prioritise workloads effectively, plan activities to meet the needs of others. Show attention to detail proactively plan activities and time to minimise reactivity and maintain a sensible work-life balance.
Ensure company policies and security is adhered to at all times

 

For a full list of responsibilities please read the attached job description

The Ideal Candidate

Essential

What you’ll bring

Experience in leading a C&E/ Hospitality operations team
Expertly manage day to day challenging client relationships
Well-developed verbal, non-verbal, presentation and communication skills
Experience of delivering high quality hospitality operations
Proven experience in managing P&L accounts and driving profitability
Operational knowledge, skills and experience in managing multi service operations
Management of large and diverse teams
Manage multiple workloads and shifting priorities
Deliver excellence in operational service standards and customer satisfaction
Demonstrate resilience when faced with conflicting business challenges
Ability to interpret and utilise varied financial and commercial information
Excellent interpersonal skills and ability to communicate effectively with customers, clients and employees at all levels
Achieve set, standards and operate to performance criteria; for example health and safety, hygiene
Personal licence holder
Stadia and Event management experience
Self-motivated and able to work on own initiative

 

Desirable

IOSH managing safely qualification
CIEH Level 3 qualification

 

Sodexo

Attached documents

Head of Hospitality PNE.pdf