Business Development Manager

About the job
Do you enjoy customer interactions and building long-term relationships?

Are you a self-starter?

Do you enjoy hunting for new business opportunity?

Are you comfortable communicating at all levels?

We are currently looking for a Business Development Manager to join our team. You’ll report into the Head of Sales & Business Development, however, you will also be required to build a strong working relationship with the wider sales team, General Manager of the property and the senior team but also be able to work independently and self motivate.

This is a hybrid role, where 70% of your time will be split between your allocated hotel/s which are Stratford-upon-Avon based, customer interaction and face to face appointments with market centric activity, the remaining 30% will be remote/home working so you must live within a reasonable distance from the hotel.

What We Can Offer You
Family and Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Access to an Employee Assistance Programme, 24/7, 365 days a year
YuLife – Life assurance which allows access to the wellbeing app and 24/7 GP Service
Free onsite parking
33 days annual leave
Half Yearly incentive scheme
Working alongside a great and dynamic team
The ability to make a difference!

What will I be responsible for a Business Development Manager?
Build strong working relationships with your allocated hotel(s)
Research, identify new & lapsed business opportunities
Ensure all hotel leads are followed up
Manage local existing accounts as well as some national accounts on behalf of The QHotels Collection to drive revenue & growth
With good communication, drive key relationships with the Key Accounts Team, Brand Sales and the General Manager
Achieve revenue targets and KPIs
Strategic sales activity, working closely with the hotel and commercial teams
Manage and co-ordinate all re-negotiations
Plan, prepare and proactively participate in monthly blitzes
Co-ordinate with marketing department on new sales and incentives
Be fully conversant with the hotel services, packages, promotions and special offers
Attend appointments, client events, networking & industry events
70% spent at the hotel or with clients and the remaining 30% prospecting
Competitor analysis
Keep up to date with what’s new in sales, business & hospitality

Is this the role for me?
Proven experience in a similar role, ideally within hospitality management
Experience in selling Meetings & Events, large banqueting and corporate contracts
Demonstratable account management experience coupled with signing clients on multi-year contracts
Naturally adaptable to meet client needs
Get to know your client so they feel special and not just a number
Ability to build strong relationships
Love to network!
Passion for sales and thrive on achieving KPIs
Basic understanding of systems and processes
Adaptable and a team player

The Armed Forces Covenant is a voluntary statement of mutual support between a civilian community and its local Armed Forces Community. It is intended to complement the Armed Forces Covenant, which outlines the moral obligation between the Nation, the Government and the Armed Forces. The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.