Director of MICE

MANDARINORIENTAL

Duties and Supporting Responsibilities:

Lead and manage the MICE department, including a team of event planners and coordinators
Develop and implement the strategic vision and goals for the MICE department, aligned with the company’s overall objectives.
Plan, organize, and execute high-quality MICE events, including meetings, conferences, incentives, and exhibitions, ensuring they meet the clients’ requirements and exceed their expectations.
Collaborate with clients to understand their event objectives, budget constraints, and preferences, and provide innovative solutions to meet their needs.
Conduct research and stay updated with industry trends, market conditions, and competitor activities to identify opportunities for business growth and improvement.
Build and maintain strong relationships with clients, suppliers, vendors, and industry partners to ensure a seamless and successful event experience.
Negotiate contracts and agreements with vendors and suppliers to secure cost-effective services and resources for MICE events.
Manage event budgets, track expenses, and provide financial reports to senior management, ensuring profitability and adherence to financial targets.
Lead, motivate, and develop the MICE team, providing guidance, support, and training to enhance their skills and performance.
Implement and maintain effective event management processes, systems, and best practices to streamline operations and ensure efficiency
Ensure compliance with relevant legal, regulatory, and health and safety requirements throughout the planning and execution of MICE events.
Job Requested:

Proven experience in planning and managing MICE events, including meetings, conferences, incentives, and exhibitions, preferably in a leadership role.
Deep knowledge of the MICE industry, including current trends, best practices, and challenges.
Strong leadership skills with the ability to effectively manage and inspire a diverse team.
Excellent organizational and project management skills, with the ability to multitask and prioritize competing deadlines.
Exceptional communication and interpersonal skills, with the ability to build and maintain relationships with clients and stakeholders
Strong negotiation and contract management skills.
Proficient in using event management software and other relevant tools.
Excellent problem-solving and decision-making abilities, with a keen attention to detail.
Flexibility to work long hours, weekends, and travel as required for events.

To apply for this job please visit careers.mandarinoriental.com.