Assistant Training Manager – Egyptians Only

JOB DESCRIPTION
Assistant Training Manger

The overall scope of a Hotel Training is to ensure that the hotel is using the “”off-line”” as well as “”on-line”” learning tools provided by Kempinski to ensure as a company we are developing and growing talent within the orgainisation thus securing the hotels ability to deliver exceptional guest service and drive the profitability of the hotel for the owner. The overall scope of a Hotel Assistant Training Manager is to support the Training Manager/Director in delivering the above mission statement while preparing and developing themselves for a future training leadership or operational role.

Key Responsibilities:
Support the Training Manager in establishing a training network according to Kempinski standard.
Support the Training Manager in ensuring that every department having corporately developed Training BITES have fully implemented these, and ensured they reflect all hotel specific policies and procedures
Further develop the Training BITE Library by assisting individual Departmental Trainers in the writing and implementing hotel specific training BITES
Support the Training Manager in Planning, designing and delivering training programmes.
Implement training marketing strategy as defined by the Training Manager
Coach and train managers and Departmental Trainers to improve departmental performance.
Support Kempinski DNA and brand immersion activities.
Continuously seek and support new approaches, practices and processes to improve the efficiency of the training services offered.
Work together with department heads and analysis operational quality performance using the Kempinski Experience Assessment Tool (KEA) and based on the results provide remedial training solution.
Support the Training Manager in training and developing Training team members.
Complete Kempinski Experience Assessment (KEA) Checks as specified by the hotel management
Identify potential training talent and propose & foster Master Trainer candidates.
Support the Training Manager in ensuring that the Kempinski Training Monthly report is correctly completed on a monthly basis and the results updated in the Regional Training Consolidation Report
In absence of a Training Coordinator, support the Training Manager in ensuring that the responsibilities are fulfilled.
Lead by example and promote Kempinski’s core values.
Support the completion of the Training Self Audit (using the Kempinski Training Peer & Self Audit Tool).
Promote and implement Kempinski Corporate Training policies and procedures.
Understand and strictly adhere to the rules & regulations established in the employee handbook and to the hotel’s policies on fire, hygiene, health & safety.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

ABOUT US
Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each of our guests. And for our employees, we provide a stage on which they can flourish and realize their full potential.

Embrace an experience as individual as you are!
ABOUT THE TEAM
Royal Maxim Palace Kempinski

The Royal Maxim Palace Kempinski is a haven of tranquillity in the heart of New Cairo. Offering a range of palatial services, the hotel features the finest rooms coupled with the highest levels of service and is an ideal base from which to explore the amazing city of Cairo.

The hotel’s optimum location on the city’s ring road and its close proximity to Cairo International Airport make the hotel the perfect starting point from which to explore Cairo’s treasures.