Event Sales & Services Coordinator

About the job
Company Description

As an Event Sales & Services Coordinator, you’ll play a vital role in ensuring the success of both external client events and internal team initiatives. Your day-to-day will include assisting with event planning, coordinating with various departments, and supporting the execution of internal celebrations and activities that bring our team together.

Job Description

You’ll work for the #1 city hotel in Canada!A competitive salary, starting from $59,000.00 per annumComplimentary meal through our Colleague Dining ProgramExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerTravel reimbursement program for a TransLink monthly passExtensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirementsCompany-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirementsComplimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program

What You Will Be Doing

Consistently offers professional, engaging and friendly servicePrepare contracts, proposals and perform general office dutiesAssist with the coordination of projects, reports and plansAssist in qualifying leads, entering bookings in Opera and directing to the appropriate Event Sales & Services ManagerRespond to sales leads and questions from clients on behalf of Director/ManagerBuild bookings in Opera to hold rooms and meeting space, ensuring accuracyPlace amenity tickets as requestedCreate and distribute custom amenity cards for site inspections stayRegular sales office reception coverage, including answering sales hotline and managing RFP inboxPerform “Buddy Tasks” as needed from Regional Sales Managers and Coordinators at other properties, such as arranging site inspections and completing file turnover and distributionSend booking requests to in house reservations for site inspections & FamsKeep records of Managers/Directors monthly revenue booked and track activities completedAssist with preparation and follow-up of sales tripsAssist with significant account marketing relationshipsEnsure a timely and efficient response to general inquiries receivedCoordinate with other departments within the hotel to ensure distribution of important informationAssist with generating sales in group & event bookingsMaintaining accurate and complete sales production records; prioritizing sales tasks based on revenue goals and deadlinesOrganizing and assist with conducting site inspections with clients and travel advisors and hosting FAMsWork very closely with various departments to ensure guests have a flawless stay and customize their special requests while meeting all brand standardsOther duties as assigned

Qualifications

Your experience and skills include:

Computer literacy is a must, preferably with knowledge of Microsoft Office programs and Opera2 years’ experience in a Sales Office is an assetMinimum typing speed of 50 wpm is preferredStrong clerical skills with a demonstrated eye for detailSelf-starter, strong initiative, ambitious, internally motivatedExceptional communication and interpersonal skillsA passion for Guest Service and a desire to be a part of a driven teamHospitality/Hotel Administration Post Secondary degree or diploma will be an assetAbility to meet deadlines in a fast paced environmentTeam player with strong initiative

Additional Information

Your team and working environment:

Working with a diverse and talented team of passionate individuals, in a luxury hotel environmentA team dedicated to providing the best accommodation guest experienceA team with outstanding attention to detail and is dedicated to delivering unparalleled customer service

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!

Benefits found in job post
Disability insurance
Pension plan